If you need to file a claim, please call and notify us of the claim as soon as possible. Usually, most providers will file directly with the carriers on your behalf. We will help you determine the best course of action depending on your insurance carrier or your individual situation.
If you end up filing the claim on your behalf, you need to acquire an itemized bill (with CPT Codes or "procedure codes") from your doctor, hospital, medical provider or pharmacy and send it to us by whichever method you prefer:
Additionally, gather any and all pertinent information needed for the claim.
If you are unsure of what you might need, don't hesitate to ask!
Whether you have a medicare supplement, a medicare advantage/part D plan, individual or employer medical plans, a hospital indemnity, dental insurance or any other medical/ancillary product that we offer, please let us know if we can help.
We are here to service you in every way.
We will simplify the claim process and ensure that you are paid promptly and accurately.
Unsure how to file your Guarantee Trust Life (GTL) Hospital Indemnity Claim?